1.Don’t tell us you’ve only used your blades twice.
OK, this is an important one. Please don’t tell us that you have only used your blades twice since we sharpened them 4 months ago. And now they don’t work. We can see through this. We know you have used it more than twice. Its like when your owners tell you they brush their dogs every day. WE KNOW YOUR LYING!
2.Clean your blades
Thats all… Just clean them. Please. At the very least do it before you send them in.
3.Don’t tell us how to do our jobs.
It’s just as annoying as when your cockapoo owner comes in and tells you how to groom their cockapoo in the proper breed standard. We get that you use this equipment every day, but, I drive in a car every day… It doesn’t mean I know how to fix one.
4.Use your oil.
The oil factory didn’t make oil for shits and giggles. Use it. Daily.
5.Package your blades properly before sending them in.
Bubblewrap is your friend. It costs pennies and a lot less than having to buy a new blade because royal mail put it in the washing machine and chucked it off a cliff, before it gets delivered to us with a missing tooth. Guess who usually gets the blame for the broken blade…
We get there are lots of edges, convex, bevel, micro bevel, serrated.. etc etc. but learn which ones you have and what type of work to use them for. Telling us that your convex edge scissor has a nick out of it because you chopped a massive arse winnet from a newfoundland, is like using chop sticks to eat soup… ITS NOT WHAT THEY ARE FOR.
7.Chuck out the cooling sprays and invest in a decent blade wash.
This one confuses people because it actually does cool the blades down. But at what cost? These sprays are terrible for your blades if you don’t fully clean them after use. If not they ensure that you have to get your blades sharpened more regularly because of the build up they cause. Plus they are terrible to breathe in.
You want to find a blade wash that doesn’t have water and/or alcohol ingredients. What happens when you leave water on metal? RUST!
8.Get your clippers serviced regularly
You would not believe how many groomers think they have got freshly sharpened blades back, only to discover none of them work! WHAT? THAT CAN’T BE RIGHT? YOU’VE JUST DROPPED 100 BIG ONES INTO YOUR SHARPENERS BANK ACCOUNT FOR THEM TO NOT WORK? Your old blades still work too! Outrageous. Actually, 99% of the time it’s your clippers that are the issue. When a blade drive needs changing they will often still work with older blades but not with new sharpened blades that have been serviced. Don’t tell your sharpener they are wrong. Just get your damn clippers serviced and see for yourself.
9.Store your blades out of humidity.
If you work in a mobile van, take your blades inside your house or store them in an airtight container in the cab of your van. In salons make sure they are stored in a room away from excess moisture. This seems pretty obvious but if you have a dehumidifier in your salon you will see how much water is in your salon air. Your blades will last YEARS longer if you store them properly.
10.Remember how you speak to us.
We aren’t thick. And we don’t deserve to take your abuse. You won’t believe how some groomers conduct themselves when it comes to issues. Some blades fail, some scissors can’t be saved, sometimes errors are made. We are all in the service industry, remember? Try and think how you would like customers to approach an issue with you, and do us the same honour. Believe me, I’m more likely to help you sort an issue if you are polite and patient.
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